Customer Portal Update: Credential and Security Information

Key Information for Existing Clients:

• Account Continuity: Existing client credentials remain valid, and team members retain uninterrupted access to all project documentation, custom tools, and historical data.
• Security Updates on First Login: Upon your first sign-in to the updated portal, you may be prompted to update your password. This measure aligns account access with our updated security baseline, incorporating strengthened password complexity standards, standard expiration schedules, and multi-factor authentication options.

If your team experiences any issues accessing your existing workspace or requires assistance configuring multi-factor authentication, please contact your TSoM project lead or reach out through our Contact Page.